Payment Policy
Last Updated: June 2026
At Kooyzin, we are committed to providing a secure, convenient, and transparent payment experience. This Payment Policy outlines the payment methods we accept, how transactions are processed, and your rights as a customer.
Accepted Payment Methods
We accept the following payment methods at checkout:
• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Shop Pay
• Apple Pay
• Google Pay
All transactions on our website are conducted in United States Dollars (USD). We do not accept checks, money orders, wire transfers, or cash payments at this time.
Payment Security
Your payment security is extremely important to us. All transactions on our website are encrypted using industry-standard Secure Sockets Layer (SSL) technology. We partner with trusted and PCI-DSS compliant payment processors to handle all payment transactions. Kooyzin does not store your full credit card number or sensitive payment information on our servers.
Payment Processing
When you place an order, your payment will be authorized and charged at the time of purchase. Payment authorization confirms that sufficient funds are available and initiates the transaction. In some cases, payment processors may place a temporary hold on your funds during verification. If a payment is declined, please verify your billing information, contact your bank or card issuer, or try an alternative payment method.
Order Confirmation
After your payment is successfully processed, you will receive an order confirmation email at the email address provided during checkout. This confirmation email serves as your receipt and includes your order number, a summary of the items purchased, and the total amount charged. Please keep this email for your records.
Pricing and Currency
All product prices displayed on our website are listed in United States Dollars (USD) and include applicable taxes where required by law. Prices are subject to change without prior notice. The price you are charged will be the price displayed at the time you complete your checkout.
Taxes
Sales tax may be applied to your order depending on the laws of your state and local jurisdiction. The applicable tax amount will be calculated and displayed during checkout before you complete your purchase.
Failed or Declined Payments
If your payment is declined, your order will not be processed. Common reasons for payment failure include:
• Incorrect billing information (name, address, or card number).
• Insufficient funds in your account.
• Your bank or card issuer blocked the transaction.
• Your card has expired.
If you continue to experience payment issues, please contact your bank or payment provider, or reach out to us at support@kooyzin.com for assistance.
Chargebacks and Disputes
If you have a concern about a charge on your account, we encourage you to contact us first at support@kooyzin.com or call +1 609-447-2982 so that we may resolve the issue promptly. Filing a chargeback without first contacting us may result in delays in resolving your issue and could affect your ability to place future orders. We take all customer concerns seriously and will work diligently to resolve any billing disputes in a fair and timely manner.
Promotional Codes and Discounts
Promotional codes and discount offers may be applied at checkout where applicable. Only one promotional code may be used per order unless otherwise stated. Promotional codes are subject to the specific terms and conditions associated with the promotion and may have expiration dates or usage limits.
Refunds to Payment Method
Approved refunds will be issued to the original payment method used at the time of purchase. Please allow 5 to 10 business days for the refund to appear on your statement after we have processed it. Processing times may vary depending on your bank or payment provider.
Contact Us
If you have any questions or concerns regarding payment, please contact our customer support team:
• Email: support@kooyzin.com
• Phone: +1 609-447-2982
• Business Address: 1340 Asbury Ave #D, Ocean City, NJ 08226, United States